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In Progress

Add images as CID-referenced attachments in e-mails

Peter van Meijel 8 months ago • updated by Onno de Haan 4 weeks ago 3

As a user, I want to see images in e-mails so that I can see the e-mail as intended by the sender.


(WHY) Gmail does not display Base64 images, so that e-mails that contain images will not be displayed as intended by the user.

(WHO) User

(WHAT) Add images as CID-referenced attachments in e-mails


Current Situation

Images in e-mails are added as Base64 strings. Gmail and some other e-mail clients do not support such images and will not display the e-mail as intended by the sender.


Acceptance Criterea

Send the images as CID referenced attachments so that they are displayed by all e-mail clients.

HI guys


When will this be picked up? Checkboxes are still displayed incorrect in emails to Gmail.


Customers are not using Gmail that much, so we will get away with this for a while; but I'm afraid we will run into this problem again with other modern email platforms.